Whether you run a family or a business, communication is one of the most essential aspects of maintaining stability and functionality in the system. Yet, it is also one of the most ignored areas in an organization.
Workforce reports that an appalling 60% of companies do not employ any long-term strategies for an internal communication system.
Some More Facts To Ponder
As early as 2015, a whopping 97% of surveyed participants in a research study by uSamp Research for RingCentral believed that the quality of everyday tasks was influenced by the quality of communications within the company.
As a result, 44% of employees were in favor of more widespread implementation and usage of internal communication tools.
Another study by Salesforce had some similar statistics to report, whereby 86% of employees in administrative and non-administrative positions combined blamed job failures on the lack or gaps in communication and collaboration efforts.
While conventional communication methods like emails, SMSs, online messaging apps, phone calls, video calls, etc have become more widely used, especially in light of the aftermath of the pandemic, they might not be enough. It is not that the communication channels themselves are deficient in their functions.
However, in an age where everything needs to be interconnected to a single source of truth and customers are demanding an omnichannel experience, these might not be enough by themselves.
This is where specialized communication applications come in.
They are created keeping in mind the specific and diverse needs of a business and forms a centralized platform for all the collaborative methods used by the organization.
Two of the names that have come up frequently in the past few years and especially after the pandemic hit are Monday and Slack.
While Slack was developed primarily as a business communication tool, Monday.com is a project management software application with integrated collaboration features.
First we will look at the general features of both before comparing them more closely.
As we just mentioned, Monday.com is essentially a project management tool that has communication features woven into the platform; you can even check our blog where we have compared it with other similar tools such as Asanahere.
But that does not make it any less potent; if anything, it makes it more powerful.
According to Project.co, 89% of people feel that efficient communication is crucial to effective project management. There is even conclusive evidence for this, in that the percentage of people who were unclear about the exact state of their project reduced from 47% to 29%.
Coming to the setup, Monday is quite easy to set up and use with a largely visual interface. It uses a system called “boards” to organize your projects, data, and team members. It has a multitude of customization options to let you adapt it to your needs. [ Here is an in-depth monday.com’s review ]
You can communicate with your team from anywhere and at any time, even in offline mode.
Here is a quick video that explains what all you can do with Monday.
You can even share files of several formats, feedbacks and updates, and even entire boards with others in your team, making it perfect for those who need to collaborate closely on projects.
Slack has been a mainstream business tool longer than Monday.com. In fact, Slack is the third-most used communication app after Zoom and emails. Slack uses “channels”, which can be defined as chats dedicated to a project, company, or any other activity or group.
You can communicate and collaborate via team and private chats, calls, and video calls. You can also easily share files and elements of various types to get your message across.
Slack allows you to search your activity history even for projects that have been completed. Using Slack Connect, you can collaborate easily with external teams too.
So, let’s try to understand Slack, from the CEO himself, in the below video.
In spite of being basically a communication tool, Slack does provide a workflow builder. However, this is still centered around activities to do with collaboration on a project only.
Now, as I promised, let’s do a critical comparison in bullets, to make you the differences clear enough to make a decision.
Comparison Of Monday And Slack
- First and foremost, Monday and Slack are two applications of absolutely different purpose. Monday is an all-in-one app with diverse tools for project management while all the features of Slack are geared towards communication and collaboration functions.
- Slack can be used by anybody from freelancers and contractors to corporate offices and large organizations. Workers without project management need not find Monday a necessary investment.
- Slack users can be a part of several channels while Monday users are usually restricted to a single organization.
- Monday users can share entire boards with team members but Slack does not have any feature that allows one to share entire workflows or projects with someone.
- Slack has more in-app communication tools like audio calls, video calls and conferencing, gifs, activity tracking, application integration, archiving & retention, authentication, availability indicator, business intelligence, chatbot programming, contact history, document imaging, email notifications, full text search, indexing, instant messaging, mobile integration, real-time data, SSL security, single sign on, two-way audio and video, and user photos, that Monday does not.
- However, Monday has started offering integrations to provide such features via third-party sources. Conversely, Monday has features for project management, marketing, CRM, sales, remote working, software development, creative process managemnt, IT, and HR functions that Slack obviously does not.
- Slack is supported on web browsers, iOS, and Android platforms while Monday is supported on all of these plus on Windows phones.
- Slack provides online customer support while Monday also has 24/7 on-call agents.
- Slack fulfills the training and onboarding needs of customers through in-person training, live online training, video tutorials, and documentation. Monday additionally also has webinars.
- Slack has facilities for Salesforce Sales Cloud and Twitter integrations that Monday does not. Whereas Monday integrates with Google Calendar, Microsoft Excel, Outlook, and Teams, besides Slack itself, that Slack does not.
- Monday has higher integration opportunities. Monday employs way more security measures than Slack, like encryption, HTTPS, security breach alerts, and multifactor authentication options.
- Slack is used in significantly more business and developer stacks, to the tune of a few thousands, compared to Monday.com which is mentioned in only 17 stacks in total.
Monday (annual billing with 18% savings over monthly billing)
Basic – $8/seat/month
Standard – $10/seat/month
Pro – $16/seat/month
Enterprise – contact sales team
Free – $0/month
Standard – $2.67/month
Plus – $5/month
Enterprise Grid – contact sales team
People must remember that comparing Slack and Monday in a black-and-white manner is not wise. The two applications serve very different functions. Slack is strictly for communication and Monday is for project management.
Since collaboration is necessary when working on a project, Monday offers built-in features for the same.
A person or business can use both Slack and Monday for their work if they want. It is best if one judges their own circumstances and requirements when exploring their options.